Ratings & Reviews

Overall Rating

4(191 reviews)99% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Miranda D. - |Recommended: YesEverything’s is good except... — Everything’s is good except for the garbage chute in 12310 is always over flowing and a lot residents leave the garbage on the ground. This is our home, I wish the people were a lot more clean.
response from property -Miranda, we're glad you enjoy living here and appreciate you alerting us to an area that could use improvement. We're looking into a remedy for the garbage collection issue. Thanks for caring about the appearance of our great community. We hope you're comfortable here for a long time to come.
Review From Modern Messagesubmitted by Anna W. - |Recommended: YesVery welcoming staff. Move ... — Very welcoming staff. Move in was easy and was shown where everything was. The community spaces are beyond what we could have imagined ever having.
response from property -Anna, it's great to see that your move-in was a smooth one and that our community spaces exceeded your expectations. Our friendly team appreciates your praise. Welcome to your comfortable home.
Review From Modern Messagesubmitted by Amanda S. - |Recommended: YesThis place is awesome Grea... — This place is awesome Great location and people. They could add a pool which would be sweet Maintenance requests re fast I love it here
response from property -Amanda, we're grateful to receive five stars for awesomeness. It's clear that you love coming home to our convenient location where our ace maintenance team is at your service if you need them. We like knowing you're right at home here.
Review From Modern Messagesubmitted by Meera P. - |Recommended: YesI love staying at Arrive Wa... — I love staying at Arrive Watertower apartments. Its a place you can call home. Neat and clean place, excellent neighbors, awesome management team. You place a service request and it gets done within no time. Arrive Watertower is the best
response from property -Meera, what an excellent review! Your feedback indicates that you're right at home in our well-kept community with fantastic office and maintenance teams. We hope to continue to feel satisfied and comfortable for a long time to come.
Review From Modern Messagesubmitted by Christy W. - |Recommended: YesLove living here You can ... — Love living here You can walk to everything The staff is friendly and very helpful. I have a dog and love the new “yelp park” they have added. Letting my dog get out and run that energy out, she loves.
response from property -Christy, it makes us smile to read your enthusiastic comments about how much you love living in our convenient, pet-friendly community. Thanks for highlighting our courteous, responsive team. We're glad you're here.
Review From Modern Messagesubmitted by Robert T. - |Recommended: YesThe staff was very helpful ... — The staff was very helpful and the place is nice. Theres been quite a bit of trash on the ground and overflowing out of the bin outside in the parking lot. My sink is clogged and the washing machine doesnt spin and ive only been here a week. Mixed feelings right now.
response from property -Robert, it's good to hear that you're pleased with our courteous team. Your observations about the parking lot trash bin and maintenance issues suggest that we may need some improvement. We aim to address issues promptly, so we're evaluating our trash bin pickup schedule now. Also, please contact us at 952-944-8555 or arrivewatertower@trinity-pm.com so we can arrange to resolve your sink and washing machine issues. We want to increase your confidence and comfort in our community.
Review From Modern Messagesubmitted by Prerna B. - |Recommended: YesNice place , clean and gree... — Nice place , clean and green ,very close to the mall . Best thing is you can hear birds chirping I n the morning and sunset views from 4 th floor .
response from property -Prerna, we're grateful to receive your 4-star comments about what you enjoy here. We're glad to have you listening to the birds and watching the sunsets in our well-maintained community. If there is anything we can do to earn one more point from you, just stop by the office and tell us about it.
Review From Modern Messagesubmitted by Derek R. - |Recommended: YesSo far liking this apartmen... — So far liking this apartment community Moving in was super easy, the apartment was in great shape upon arrival, and management has been very friendly and helpful. If I had one con to say it's that the parking space in the garage is a little tight.
response from property -Derek, welcome to our fantastic community. We appreciate hearing how smooth your move-in was thanks to our courteous, helpful team. Still, we aim for you to be completely satisfied. Please stop by the office to tell us more about your parking spot, so we can try to find a solution. Thanks for giving us five stars.
Review From Modern Messagesubmitted by Garret G. - |Recommended: YesGreat place to live but a l... — Great place to live but a lot of residents do not like dogs even though it is a dog friendly place. Gets very annoying but everything else is great here.
response from property -Garret, we're pleased to hear that your happiness is so high here. But we'd like to take your satisfaction even higher. We invite you to stop by the office to help us better understand the pet issue so that we can offer solutions. We want you to be entirely comfortable in our great community.
Review From Modern Messagesubmitted by Gerallt J. - |Recommended: YesAmazing space, great locati... — Amazing space, great location. The staff are always ready to help and try and make our experience living here the best. The rent is a tad on the expensive side, but you get what you pay for I guess. We love it here
response from property -Gerallt, thanks for sharing how much you love your beautiful home in our great location. Our team is pleased to receive your compliments for their responsive, courteous service. We appreciate your acknowledging that our pricing matches the atmosphere and amenities in our exceptional community. If there is anything we can do to nudge your satisfaction up to the highest level, please drop by the office and let us know. Keep enjoying your lovely home.
Review From Modern Messagesubmitted by Josie P. - |Recommended: YesThis is a great place to li... — This is a great place to live. Very nice units, good parking options, and nice residents. I wish there were better resources for dogs very small and muddy dog park, not many waste PU stations . Also, it's great to have central air and a Nest, but the circulation in larger apartments is very bad. There are only 2 vents to cool heat the entire place. Some rooms very hot and others very cold. Otherwise, we enjoy living here.
response from property -Josie, we're pleased to see how much you like our homes, parking, upgraded amenities, and our friendly residents. Still, our aim is for you to be completely satisfied here, so please come by the office and tell us more about the dog park and any issues with air circulation so we can find solutions. Thanks for the great feedback, and we look forward to your visit.
Review From Modern Messagesubmitted by Rohit A. - |Recommended: YesGreat community overall I ... — Great community overall I am happy with my apartment and the location. The property management is great and very responsive. Quiet community and it has been a good decision moving to this property.
response from property -Thank you for your review. We hope you continue to value all that our community has to offer.
Review From Modern Messagesubmitted by Mario L. - |Recommended: YesJust moved in and we are lo... — Just moved in and we are loving the apt so far. Everything is so nice and shops and dining are with walking distance. Also the office management have been super friendly.
response from property -Thank you for your review. Please let us know if there is anything we may do to provide you with a 5-star experience.
Review From Modern Messagesubmitted by Jackie D. - |Recommended: YesThe apartment community is ... — The apartment community is great. Some improvements could be made by the residence to not leave trash around the building. Other than that great location with lots of amenities around.
response from property -Jackie, we're pleased to read how happy you are with our convenient location and wonderful amenities. Still, we aim for you to be completely delighted here, so we encourage you to come by the office to share more about any issue on your mind. We want to find a solution. It's great to have you here.
Review From Modern Messagesubmitted by Brinda S. - |Recommended: YesNice community with good co... — Nice community with good courtyard view. Good neighborhood. Lots of shops nearby so easy to get things. Friendly neighbors. Overall the community is good.
response from property -Brinda, we can see from your comments that you're quite comfortable with your lovely view, friendly neighbors, and quick access to shopping. Even so, we'd like for you to be delighted here. If there is anything we can do to push your happiness to the highest level, please let us know. In the meantime, thanks for the great review.