Ratings & Reviews

Overall Rating

4(154 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

So far liking this apartmen...Review From Modern Messagesubmitted by Derek R. - |Recommended: YesSo far liking this apartment community Moving in was super easy, the apartment was in great shape upon arrival, and management has been very friendly and helpful. If I had one con to say it's that the parking space in the garage is a little tight.
response from property -Derek, welcome to our fantastic community. We appreciate hearing how smooth your move-in was thanks to our courteous, helpful team. Still, we aim for you to be completely satisfied. Please stop by the office to tell us more about your parking spot, so we can try to find a solution. Thanks for giving us five stars.
Great place to live but a l...Review From Modern Messagesubmitted by Garret G. - |Recommended: YesGreat place to live but a lot of residents do not like dogs even though it is a dog friendly place. Gets very annoying but everything else is great here.
response from property -Garret, we're pleased to hear that your happiness is so high here. But we'd like to take your satisfaction even higher. We invite you to stop by the office to help us better understand the pet issue so that we can offer solutions. We want you to be entirely comfortable in our great community.
Amazing space, great locati...Review From Modern Messagesubmitted by Gerallt J. - |Recommended: YesAmazing space, great location. The staff are always ready to help and try and make our experience living here the best. The rent is a tad on the expensive side, but you get what you pay for I guess. We love it here
response from property -Gerallt, thanks for sharing how much you love your beautiful home in our great location. Our team is pleased to receive your compliments for their responsive, courteous service. We appreciate your acknowledging that our pricing matches the atmosphere and amenities in our exceptional community. If there is anything we can do to nudge your satisfaction up to the highest level, please drop by the office and let us know. Keep enjoying your lovely home.
This is a great place to li...Review From Modern Messagesubmitted by Josie P. - |Recommended: YesThis is a great place to live. Very nice units, good parking options, and nice residents. I wish there were better resources for dogs very small and muddy dog park, not many waste PU stations . Also, it's great to have central air and a Nest, but the circulation in larger apartments is very bad. There are only 2 vents to cool heat the entire place. Some rooms very hot and others very cold. Otherwise, we enjoy living here.
response from property -Josie, we're pleased to see how much you like our homes, parking, upgraded amenities, and our friendly residents. Still, our aim is for you to be completely satisfied here, so please come by the office and tell us more about the dog park and any issues with air circulation so we can find solutions. Thanks for the great feedback, and we look forward to your visit.
Great community overall I ...Review From Modern Messagesubmitted by Rohit A. - |Recommended: YesGreat community overall I am happy with my apartment and the location. The property management is great and very responsive. Quiet community and it has been a good decision moving to this property.
response from property -Thank you for your review. We hope you continue to value all that our community has to offer.
Just moved in and we are lo...Review From Modern Messagesubmitted by Mario L. - |Recommended: YesJust moved in and we are loving the apt so far. Everything is so nice and shops and dining are with walking distance. Also the office management have been super friendly.
response from property -Thank you for your review. Please let us know if there is anything we may do to provide you with a 5-star experience.
The apartment community is ...Review From Modern Messagesubmitted by Jackie D. - |Recommended: YesThe apartment community is great. Some improvements could be made by the residence to not leave trash around the building. Other than that great location with lots of amenities around.
response from property -Jackie, we're pleased to read how happy you are with our convenient location and wonderful amenities. Still, we aim for you to be completely delighted here, so we encourage you to come by the office to share more about any issue on your mind. We want to find a solution. It's great to have you here.
Nice community with good co...Review From Modern Messagesubmitted by Brinda S. - |Recommended: YesNice community with good courtyard view. Good neighborhood. Lots of shops nearby so easy to get things. Friendly neighbors. Overall the community is good.
response from property -Brinda, we can see from your comments that you're quite comfortable with your lovely view, friendly neighbors, and quick access to shopping. Even so, we'd like for you to be delighted here. If there is anything we can do to push your happiness to the highest level, please let us know. In the meantime, thanks for the great review.
Very clean place, friendly ...Review From Modern Messagesubmitted by Brooke A. - |Recommended: YesVery clean place, friendly staff and residents The apartments are nice and exactly what it says online. Very nice gym area as well Already love living here
response from property -Brooke, what lovely feedback. We're delighted to see that you're right at home with our just right amenities and friendly atmosphere. Your 5-star comments mean a lot to our team. Thanks for being part of our great community.
I believe it is clean and maintainedsubmitted by Michael D. - |Recommended: YesUnderground parking is nice, not a loud place to live. I do believe that the garbage does pile up a lot - maybe a more frequent pick up at the dumpsters.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Been Here for 6 yearssubmitted by Vishwajeeth M. - |Recommended: YesI like these apartment building. Me and a friend of mine lived here for more than 6 years. We are both married now and live here with our wives. We love the buildings location and amenities. There are occasional sound complaints either or us OR from us on our upstairs neighbors. we even had to move once because of this issue. This being the only major con, there are of course a lot more pros in my opinion.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Quiet clean community with ...Review From Modern Messagesubmitted by Daniella K. - |Recommended: YesQuiet clean community with friendly neighbors and helpful staff members. They host events from time to time for the residents such as a breakfast event
response from property -Daniella, your 5-star compliments for our quiet, well-maintained community with a friendly team make our day even brighter. Thanks for highlighting our fun events too. We enjoy knowing that you're right at home here.
Overall since Trinity has t...Review From Modern Messagesubmitted by Hannah P. - |Recommended: YesOverall since Trinity has taken over, the property has gone down hill. It used to be so great and management used to care about how the property looks. When I go down to the front desk about a concern, I feel like it just gets pushed to the side. Also, I have a dog and I know other people have dogs, but people don’t pick up after their dogs. There are so many piles of dog poop on the property... it’s disgusting Someone needs to hold these people accountable. For instance, poop testing. Other properties do it, I don’t know why Trinity doesn’t. It’s a great way to keep the property clean and hold people accountable for not cleaning up after their pets. Another concern of mine is how easy it is for non- residents to get into the building, especially the upper garage. The door is broken that leads out to the public and it should be locked after 11, like the garage door itself. My fiancé’s car was broken into and damaged along with 2 or 3 other people. There’s really no sense of safety anymore. There also needs to be more cameras at entrances for safely reasons. Another area would be the door, the NW door, I believe. That door has been broken for who knows how long Maintenance here is great. Alex always gets it done in a timely manor. And if Alex can’t do it, there is usually someone out within the week to look at something or fix something.
response from property -Hannah, we value your comments and thank you for taking the time to share them. It's good to see that you approve of the consistently reliable work by Alex and our maintenance team. We regret to hear that you feel pushed to the side on issues like lack of cleanup by pet owners and functioning of the upper garage. It's important to us that you feel heard and completely at home here. We've noted your suggestions regarding the garage and will look into reminding all pet owners of their responsibility to help keep the community clean and well-maintained. If you have any other comments, please contact us at 952-944-8555 or arrivewatertower@trinity-pm.com. We care about your peace of mind.
Noise can be an issue which...Review From Modern Messagesubmitted by Lora*@*.Com - |Recommended: YesNoise can be an issue which is normal for an apartment. When we first moved in I thought it would be worse. Though our downstairs neighbor has annoyingly loud parties once in awhile until 2 am and I can't sleep during that time.
response from property -We appreciate your 4-star rating and acknowledgment of your favorable living experience. We want to ensure you remain comfortable and satisfied, so please feel free to come by the office to discuss any concern about late-night partying. You may reach out to us at 952-944-8555 or arrivewatertower@trinity-pm.com.
I love dogs so I am happy t...Review From Modern Messagesubmitted by Sheila A. - |Recommended: YesI love dogs so I am happy to have them in our building. However, I have noticed that not everyone is a responsible owner. Some people are still not picking up the poop as is evidenced by their furtive looks around. If it looks like no one is watching, some owners walk away.
response from property -Sheila, like you, we enjoy having a pet-friendly community. We're sorry to hear that some pet owners are not picking up after their dogs. It must be time to send out a reminder and we will do just that. Thank you for caring about the cleanliness of our fantastic community.